Kassette Digitalisieren

Data Protection Policy

Valid for kassettedigitalisieren.ch – based in Vouvry, Switzerland

1. Who We Are

kassettedigitalisieren.ch
Owner: Judit Birizdo
Location: Grand Rue 45, 1896 Vouvry, Switzerland
Email: info@kassettedigitalisieren.ch
Website: www.kassettedigitalisieren.ch

2. What Data We Collect

– Contact details: Name, email address, phone number, postal address
– Order information: Cassette or photo types, quantity, special notes
– Billing data: Payment method, invoice information
– File content: Video/audio/photo files submitted for digitization
– Technical data: Browser type, IP address, access times (for site analytics)

3. Purpose of Data Processing

Your data is processed for the following purposes:
– To fulfill your digitization order (including communication and delivery)
– To provide invoices and process payments
– To label, name, and organize your digitized files (if labeling is provided)
– To improve our website and customer experience
– To comply with legal obligations (e.g. record keeping)

We do not use your content (e.g. your photos, videos, or audio) for marketing, training, or third-party purposes.

4. Legal Basis

Processing is carried out based on:
– Your consent (when submitting the order form)
– The necessity to fulfill a contract
– Our legitimate interest in maintaining and improving services
– Compliance with Swiss legal obligations

5. Data Storage & Retention

– Personal data is stored securely on Swiss or EU-based servers.
– Digitized files are kept for a maximum of 30 days after delivery, then permanently deleted unless otherwise agreed.
– Accounting records are retained for 10 years in accordance with Swiss law.

6. Data Sharing

We do not sell or rent your personal data.
Data may be shared with:
– Swiss courier or postal services (for return shipments)
– Our cloud storage provider (e.g. Swiss or GDPR-compliant service)
– Payment service providers (bank, credit card processing)

All third parties comply with data protection standards.

7. Your Rights

Under Swiss law, you have the right to:
– Request access to your personal data
– Correct or delete inaccurate data
– Withdraw consent (if processing is based on consent)
– Object to unlawful data processing
– Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, please contact us at: info@kassettedigitalisieren.ch

8. Cookies & Tracking

Our website may use essential cookies to improve functionality and collect anonymous analytics data (e.g. via Matomo or Google Analytics).
You can disable cookies in your browser settings.

9. Contact

For questions about your data or this privacy policy:
info@kassettedigitalisieren.ch

Grand Rue 45, 1896 Vouvry